MI House of Detroit, LLC d/b/a Rental Household
MI House of Detroit, LLC, doing business as Rental Household (“Rental Household,” “we,” “our,” or “us”), respects your privacy. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, complete online forms, or opt in to receive SMS messages from us.
1. Information We Collect
We may collect the following information when you interact with our website or services:
-
Mobile phone number: When you submit a contact form, online application, maintenance request, showing request, Tenant Web Access registration, site reservation, or general inquiry form, we may collect your phone number so we can send and receive text messages.
-
Name and contact details: We may collect your name, email address, mailing address, and other contact information you provide.
-
Service and inquiry information: We may collect information you voluntarily submit in forms, messages, or communications with us.
-
Technical information: We may collect basic website usage data such as browser type, device type, and IP address for security and performance purposes.
2. How We Use Your Information
We use the information we collect to:
-
Respond to your inquiries and provide customer support;
-
Communicate about applications, maintenance, showings, reservations, account updates, and related services;
-
Send SMS messages that may include service updates, maintenance coordination, scheduling, account notifications, and occasional alerts related to your property or project;
-
Improve our website, customer service, and operations; and
-
Protect our business, systems, and users from fraud or misuse.
3. Message Content
By providing your phone number and opting in to text messaging, you expressly consent to receive SMS messages from MI House of Detroit, LLC d/b/a Rental Household. Messages may include service updates, maintenance coordination, scheduling, account notifications, and occasional alerts related to your property or project.
-
Message frequency may vary
-
Message and data rates may apply
-
Reply "STOP" to opt out
-
Reply "HELP" for more information
Consent to receive SMS messages is not a condition of purchase, lease, or any other service.
4. Opt-In and Opt-Out
We only send SMS messages to individuals who have actively opted in. You may opt out at any time by replying "STOP" to any message from us. After you opt out, you may receive one final confirmation message.
If you need assistance, reply "HELP" or contact us using the information below. We will honor opt-out requests in a reasonable and timely manner.
5. Sharing of Information
We do not sell your personal information. We do not share your personal information with third parties for their own marketing purposes.
We may share information only as needed with trusted service providers who help us operate our website, send messages, manage communications, or provide business services on our behalf. These providers may only use your information to perform services for us and must protect it appropriately.
We may also disclose information if required by law, regulation, legal process, or to protect our rights, users, or property.
6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only as long as reasonably necessary to provide our services, meet legal obligations, resolve disputes, enforce our agreements, and maintain business records.
8. Cookies and Website Analytics
Our website may use cookies or similar technologies to improve functionality, analyze site traffic, and enhance user experience. You may adjust your browser settings to limit cookies, but some features of the website may not function properly.
9. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services after changes are posted means you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us at:
MI House of Detroit, LLC d/b/a Rental Household
Phone: 844-378-6463
Email: info@mihouseofdetroit.com